Providing IT Service Management consulting, design and development for:
- Federal and State government entities (DUNS: 032051333 CAGE: 6W4C2)
- Enterprise-level corporations
- Higher education
ITIL v3 certified with specialization in:
- BMC Software's Remedy suite of IT Service Management products
- Change Management
- Service Desk (Incident and Problem Management)
- Service Request Management
- Service Level Management
- Knowledge Management
- Configuration Management databases (CMDB)
International availability.
Cleared for US public trust security locations (High-6C IT Risk Level).
Emphasis on technology process planning, implementation and training.